Digital India • Smart Municipal Governance

Municipal E-Governance & Citizen Portals in Bihar

We build citizen-facing service portals, automated property tax assessment platforms, digital trade license issuance, and solid waste fleet GPS tracking for Municipal Corporations (Nagar Nigams) and councils across Bihar.

Nagar Nigam Municipal Executive Command Center Dashboard by Shyama Technology

Smart Citizen Services

Moving municipal services online under Digital India

Citizens shouldn't have to stand in day-long queues to pay property tax, renew a trade license, or lodge a sanitation grievance. Our e-governance systems enable citizens across Bihar to complete civic procedures from their smartphones with instant digital payment receipts and SMS acknowledgments.

For municipal authorities, our dashboards provide ward-wise revenue tracking, automated demand notices, inspection route planning, and real-time sanitation vehicle GPS monitoring.

Enterprise Municipal Revenue & Administration Modules

  • Property & Holding Tax: Dynamic ARV slab calculations, GIS holding mapping, mutation workflows, and doorstep mPOS spot billing.
  • Online Building Permission (OBPAS): Architectural plan scrutiny, automated scrutiny fees, site inspection scheduling, and digital sanctions.
  • Hoarding & Mobile Tower Tax: Geo-tagged outdoor advertising and telecom rooftop tower inventory, size-based fees, and renewal tracking.
  • Civil Certificates Management: Online applications, ward verification, and QR-verifiable digital certificates for Birth, Death, Marriage, and NOCs.
  • Trade License Lifecycle: Online commercial applications, inspector field verification, automated fee calculation, and digital license renewals.
  • Solid Waste User Charges: Household & commercial sanitation fee recovery with property QR tags and GPS garbage fleet tracking.

Public Architecture

Built to Government Security & Accessibility Standards

High-concurrency cloud architecture engineered for reliable public service delivery.

Bilingual Citizen Portals

Complete Hindi & English interfaces designed for low-bandwidth 4G mobile devices used across Bihar's districts.

Role-Based Back-Office

Separate secure logins for Tax Collectors, Revenue Officers, Executive Officers, and Ward Councillors.

Tamper-Proof Audit Logs

Every transaction, assessment modification, and receipt generation is cryptographically logged for audit accountability.

SMS & WhatsApp Alerts

Automated payment acknowledgments, grievance tracking status, and tax reminder alerts sent to citizen mobile numbers.

Common Questions

E-Governance FAQs

Both. We participate in direct department tenders as well as partner as a technology implementation provider alongside appointed state system integrators.

Yes. We deploy on MeitY-empanelled cloud data centers within India, adhering strictly to government data privacy, encryption, and CERT-In security standards.

Modernize Public Services

Partner with Bihar's proven e-governance technology team

Contact us to review RFP requirements, schedule a live municipal platform walkthrough, or request a detailed technical proposal.